Return Policy

1. Returns/exchanges

   1. Damaged

If your Products are damaged at the time of delivery, we will repair or replace them free of additional charge.

1. Please contact us at montgomerydeephistorytours@gmail.com, and we will coordinate the return and repair/replacement process with you.

If, however, risk of loss transferred to you before shipping, then you will be responsible for arranging compensation for damages with the shipping company. MGM Deep History shall use reasonable efforts to assist you in proving that the Products were not damaged when transferred to the shipping company.

1. Defective

If the Products are defective and still within the warranty period, we will repair or replace them free of charge.

The Customer will pay the shipping costs to return a defective product. Please contact us at montgomerydeephistorytours@gmail.com, and we will coordinate the return and repair/replacement process with you.

1. Wrong item

If you received one or more incorrect items instead of the Products, we will replace them free of additional charge.

1. Please contact us at montgomerydeephistorytours@gmail.com, and we will coordinate the return and replacement process with you.

2. Exchanges and Returns. In some cases, you may be able to exchange a product or return it.

Products may be returned for a refund within 30 days days of purchase.

Please contact us at montgomerydeephistorytours@gmail.com, and we will coordinate the return and replacement process with you.

Custom or personalized products may not be returned unless they are damaged or defective.

Products not returned in like-new condition may be subject to an adjustment in the applicable refund amount for wear and tear.

Products not returned in their original packaging, if applicable, may be subject to an adjustment in the applicable refund amount for repackaging.

1. Customer pays for shipping on returns but not on exchanges.